Delivery & Returns
We send all orders out by Royal Mail or by international Air Mail (and handled by your local postal service e.g. USPS, Canadian Post, Emirates Post etc.).
Orders in the UK that are over £20.00 will go by Royal Mail Second Class Signed For post.
International orders over £30.00 will go by international signed For.
UK orders over £100.00 will go by Interlink Courier where possible (we can’t guarantee this).
International orders over set amounts can possibly be sent out by international couriers (however this isn’t guaranteed and is at our discretion).
Postage varies depending on your location and the order value;
UK: £2.49 for all orders under £20.00
Free postage for all orders over £20.00
International: £4.99 for all international orders.
How Can I track my order?
We do not currently upload tracking information on the system at the moment, it is something we are looking into. You can email requesting the tracking information, however, please note that if this is within the 7 working days, then we will not be able to provide this to you and will email you when this is available.
We guarantee your satisfaction here at GlitterEyes.
We offer a 14 day return policy from date of purchase. If you need a refund or exchange please contact us explaining the problem and we will be happy to help.
Any orders after the 14 day time period will not be granted a refund nor replacement.